ABS Vehicle Fleet Management systems
Admin Business Solutions Ltd
Automotive ,Vehicle Rental, Fleet Sector
Suite of multi-tenanted, order processing systems
Vault
- .NET 5.0
- Angular
- 12.0 RESTFUL API
- OCR Integration
resolve
- .NET 6.0
- Angular 13.0
- RESTFUL API
- OCR Integration
- Google Integration
certify
- .NET 6.0
- Angular 13.0
- RESTFUL API
- UK Vehicle Data API Integration
- Email IMAP Integration
Admin Business Solutions Ltd (ABS) are a leading provider of administrative functions to both large scale, principal UK vehicle rental and fleet management operators, and long term lease and short term hire operators.
These industry leading clients require accurate, efficient services to ensure their teams work at the required level - ABS supports this by managing assets, taxation, VE103a certification and processing Penalty Charge Notices (PCN) on their behalf.
Historically, many of these processes were manual and offline, which led to a number of inefficiencies and increased the chance of human error.
Following consultation with ioSTUDIOS, ABS made the strategic decision to begin a series of agile projects that would digitise and systemise its entire operation - creating a bespoke and efficient software solution for each area of service that it provides - ultimately this would lead to a more streamlined and accurate operation that would increase customer service and satisfaction.
These new, easy to use systems would provide a competitive advantage to ABS that helped the Business Development team win new and retain existing, clients. It was also hoped that ABS employee morale would improve as the suite of new systems would make everyone's day-to-day life at work easier. Another goal for the systems would be to offer them as SaaS products, in order to diversify ABS’s offering and open up new revenue streams and market opportunities.
ioSTUDIOS and ABS worked together to identify three initial solutions that would help power this digital transformation. Although each system was unique, they fell under an umbrella brand and style guide in terms of their colour palette, logos and font styles.
Resolve: this multi-tenanted system uses OCR technology to efficiently process PCNs. Core functionality includes:
Vault: this multi-tenanted system allows ABS’s client base to manage assets and taxation for vehicles across their entire fleets. This includes ordering assets – which are stored and distributed by ABS’s central offices - and ensuring vehicles are punctually taxed each year. Core functionality includes:
Certify: this multi-tenanted system allows ABS’s clients to process and manage VE103a certificates – the paperwork needed to take a hire vehicle into a foreign country. Core functionality includes:
These solutions were road-mapped and scheduled strategically around a number of commercial and technical milestones. This ensured the systems were designed and built in-line with business priorities, with the most critical systems going live first.
ioSTUDIOS employed its tried-and-tested development process for each system build to ensure a solid, functional and secure project was delivered both on budget and on schedule - creating a range of systems that matched, or exceeded, the client’s expectations.
Following go-live, ioSTUDIOS and ABS worked in an agile fashion, using data gathered from users of each system in their live state, to dictate what new or tweaked functionality was required and how and when these should be implemented. This ensured the systems were enhanced in-line with popular opinion and the real-world requirements of those using it.
Over an 18-month period, the ioSTUDIOS development team worked closely with ABS to ensure each system and update was rolled out to specification - taking into account the current business requirements as well as the specific demands of new markets and clients who wanted to take advantage of ABS’s systems and capabilities.
Each platform is kept up-to-date and maintained to keep it performing at an optimal level. ABS immediately saw a reduction in manual admin time and human error, leading to an increase in customer satisfaction and retention. The systems have been a highlight feature of ABS’s marketing and promotional material, leading to new clients and increased enquiries.
Regular updates and development ensures new features and functionality are applied in an agile manner - within the next 18 months the SaaS sprint will be completed, allowing the systems to be sold as a dedicated SaaS platform to a broader audience in a bid to generate additional revenue.
