Fines Management Software

We have helped many companies turn ideas into business changing bespoke software solutions

Fines Management Software

The Problem

Processing penalty fines for large fleets of vehicles can be incredibly resource intensive. With hundreds of issuing authorities, dozens of fine types and escalations which can become incredibly costly the whole process can become incredibly complicated and very difficult to manage. Often fleet managers and drivers have no visibility of the fines accrued from their leasing or rentals company resulting in a negative brand experience.

The Solution

Working closely with our partners at Admin Business Solutions who process over 250,000 fines a year we conducted a thorough business analysis across all their clients to develop an innovative solution which drives operational efficiency and considerably enhances the customer experience.

Fines are now scanned into the software and processed through a custom work flow based on business rules around transfer type, payment options, moderation and administration charges. The solution allow granular rules down to individual driver level, and a full audit history of all transactions therefore making it the most comprehensive solution available for processing penalty fines.

Client and drivers can be notified by email, SMS and letter whilst clients many vehicles can opt to receive a daily fleet status email. Clients have access to a client portal where they can view PDF copies of fines, run a variety of reports and view graphs and KPIs. Drivers can access a driver portal by entering a PCN number and access code provided in their email or SMS which allows them to view the accrued fine and step out to the issuing authority’s website to pay the fine.

The Result

The solution is used by several of the UKs leading vehicle leasing and daily rential businesses who have instantly seen the business benefit this system will bring. If you require this service or would like to arrange an online demonstration of this system please contact our partners Admin Business Solutions on 01564 701 100.

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Smartphone and laptop displaying Fines Management Software, bespoke software by ioSTUDIOS

"The system used by our staff is user friendly and enables detailed reporting which was previously not an option for us.  The system is easy to navigate with a contemporary design and many great features.  I can’t speak highly enough of IO Studio’s team, who have offered ongoing training and innovative ideas for future development"

"IO Studios were incredibly thorough in their approach and came up with ideas and solutions I would have never thought of."

"IO Studios have been an exceptional partner for us to work with. Their attention to detail, customer focused approach and innovative processes have meant that we have been able to develop our IT solution, become established market leaders in our sector and drive our business forwards."

"IO Studios produced a fantastic piece of software for us as well as maintaining great support of the system"

"I approached IO Studios to create some software and the whole project from proposal to completion was done in 6 weeks.  An amazing turnaround.  Not only that, it then took them just 3 more weeks to create a phase two which I only gave them just as the main project was completed.  The team are incredibly responsive and they understood exactly what I was looking to achieve."

We have helped many companies turn ideas into business changing bespoke software solutions